At Ventnor Yacht Club, we respect your privacy and are committed to protecting the personal information you provide when using our services, booking experiences, or visiting our website. This Privacy Policy explains what information we collect, how we use it, and how you can manage your preferences.
1. Information We Collect
We may collect the following information from you:
Personal Information: Name, phone number, email address, and other contact details required to provide our services.
Booking Information: Details of your yacht charters, sailing lessons, cruise plans, or marine repair requests.
Website Information: Non-identifiable data such as your IP address, browser type, pages visited, and time spent on the website, collected for analytics and performance improvements.
2. How We Use Your Information
We use your information to:
Provide and manage bookings and services.
Communicate with you regarding your reservations, inquiries, or service updates.
Improve our services, website functionality, and customer experience.
Comply with legal obligations.
3. Sharing Your Information
Your personal information is never sold. It may be shared internally with authorized staff solely to provide services and fulfill your bookings.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
5. Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
6. Your Rights and Choices
You have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Opt-out of communications such as promotional emails or messages.
How to Opt-Out:
To opt-out of marketing communications, please contact us at:
Email: EdwardJamesBlake@ventnoryachtclub.com